Help Centre

Practical answers about setup, connecting your tools, alerts and risk, billing, and reporting.

Getting Started

What is RORA Gauge?

A plain-English summary of what the Gauge platform does for SMEs and MSPs.

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Getting Started

Choosing a Gauge plan

How to choose the right Gauge setup.

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Getting Started

How long does setup take?

Typical time from signup to a populated dashboard.

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Getting Started

Inviting your team and setting roles

How user roles work and how to invite colleagues.

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Connecting Data

Connecting Microsoft 365

What Gauge reads from your Microsoft 365 tenant and how consent works.

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Connecting Data

Forwarding logs from firewalls and other sources

How log ingestion works for sources without a native integration.

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Alerts & Risk

How are alerts prioritised?

How Gauge decides what is noise and what needs your attention.

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Alerts & Risk

Understanding your risk score

What drives the score on your dashboard and how to improve it.

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Alerts & Risk

Emerging threats and the RORA Threat Score

How the CVE feed is scored and what environment matching adds.

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Billing

How does billing work?

Plans, payment, VAT and changing your subscription.

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Integrations

Which tools and platforms does Gauge support?

A snapshot of platforms Gauge connects to out of the box.

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Reporting

What reports does Gauge produce?

The cadence and contents of the reports included with your plan.

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